Support and Service

Rely on Waterloo for best-in-class service and support for its Artist Series products

Waterloo Industries supports our industry-leading Artist Series products with an industry-leading support team. Our customer service and replacement parts departments work together to make sure that your purchase and post-purchase experiences are satisfying and convenient. We pride ourselves on ensuring that your order is complete, undamaged, and delivered quickly.

Customer Support

We’re ready to make sure you have everything you need to enjoy your Waterloo experience.

Replacement Parts

Waterloo’s Replacement Parts Department provides unmatched post-purchase support for our customers.


Artist Series workstations carry a 7- or 1-year limited warranty.

Operator’s Manuals

Waterloo provides operator’s manuals and assembly instructions for its Artist Series Workstations.


Waterloo answers our most frequently asked questions.